General Terms and Conditions of Strong Karate

 

Please read these terms and conditions carefully before ordering products on the website.

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General Terms and Conditions of Strong Karate

1.     Scope of application, offers and completion of contract

2.     Prices and payment

3.     Shipment and delivery conditions

4.     Right of withdrawal

5.     Warranty and liability for defects

6.     Promotion vouchers and offers

7.     Applicable law and place of jurisdiction

8.     Alternative dispute resolution (EU dispute resolution)

 

 

1. Scope of application, offers and completion of contract

 

1.1. These General Terms and Conditions (hereinafter referred to as ‘GTC’) of the company Strong Karate (hereinafter referred to as ‘seller’) apply to all contracts (ordering and delivery of goods from the Strong Karate online shop) between the end-consumer (hereinafter referred to as ‘customer’) and the seller. Any conditions of the customer are herewith objected to, unless other terms have been agreed to.

There are separate terms and conditions for entrepreneurs (natural or legal entity).

Only persons 16 years or older, who are not under guardianship can place an order.

 

1.2. All product descriptions and prices in the online shop are merely for information of the customer and do not constitute binding offers on the part of the seller. They serve the purpose of submitting a binding offer by the customer.

                                                                                                                               

1.3. The customer submits a legally binding offer by clicking the button to finalize the order and therewith confirming the order of products in the virtual basket.

The seller can accept this offer within 5 business days and has to inform the customer by sending a written order confirmation (email) to the customer.

 

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2. Prices and payment

 

2.1. The prices stated on the website include the German VAT as well as the packaging cost. Any delivery costs will be charged separately, itemised and added to the total amount of the order. The total amount of delivery costs will be shown before final placement of the order.

 

2.2. In case of delivery of products to countries outside the European Union additional costs may arise e.g. for money transfer, import duties or taxes and have to be borne by the customer.

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2.3. The online shop provides an overview of all possible payment methods. In general, the products will be paid at the end of the ordering process or right after contract formation. The products will be sent after receipt of money.

 

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3. Shipment and delivery conditions

 

3.1. The products will be delivered to the address indicated by the customer. It is not possible to collect the goods from the seller.

 

3.2. All deliveries are carried out by independent shipping companies. Delivery periods are indicative and are therefore not regarded as strict deadlines.

 

3.3. Should the assigned shipping company return the goods to the seller because the delivery to the customer was unsuccessful due to the fault of the customer, the customer bears the costs for the unsuccessful dispatch.

 

3.4. For customers outside of the European Union country-specific taxes or tolls can arise which have to be borne by the customer. Delivery times can be extended accordingly if there are customs inspections in the respective country. The seller has no influence on this.

 

 

4. Right of withdrawal

 

4.1. Customers residing within the European Union have a right of withdrawal. The right of withdrawal is not applicable to customers who are no citizens of a member state of the European Union at the time of contract formation and whose exclusive domicile and delivery address are located outside the European Union.

 

4.2. The cancellation period is fourteen days from the day on which the customer or a third party named by him, who is not the carrier, took possession of the last goods.

 

4.3. In order to exercise the right of withdrawal, the customer must send the seller a written declaration of withdrawal (by email) within the withdrawal period.

 

4.4. If the customer cancels the purchase contract, the seller must repay all payments made by the customer immediately and at the latest within fourteen days from the day on which the returned goods were received by the seller in perfect condition and undamaged. For this repayment, the seller uses the same means of payment that the customer used in the original transaction, unless something else was expressly agreed.

 

4.5. The customer bears the direct costs of returning the goods.

 

4.6. The customer should return the goods to the seller in their original packaging or, if this is no longer possible, in suitable packaging with all of the goods components.

 

4.7. The customer may not return the goods freight collect to the seller.

 

4.8. If the goods are damaged, soiled or not completely returned by the customer, the seller reserves the right not to accept the return or to only partially replace it.

 

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5. Warranty and liability for defects

 

5.1. Unless the information on the website, advertisements or brochures / flyers of the seller has been expressly designated as binding, the images or drawings contained therein are only approximate.

 

5.2. If the delivered item does not have the quality agreed between the customer and seller, the statutory provisions on liability for defects apply.

 

5.3. If goods are delivered with obvious transport damage, the customer is asked to complain to the deliverer and to inform the seller of this.

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6. Promotion vouchers and offers

 

6.1. Promotional vouchers are vouchers that cannot be purchased by the customer, but are issued by the seller during certain promotions for a limited period of time.

 

6.2. Promotional vouchers can only be redeemed by end consumers (customers) and only in the online shop.

 

6.3. Promotional vouchers may not be redeemable for all products. They may only refer to certain products, product quantities, product combinations, purchase values, etc. These restrictions are specified in the detailed description of the campaign voucher.

 

6.4. Promotion vouchers must be redeemed before completing the order process. The discount is shown directly on the website. Later offsetting is not possible. If the value of the campaign voucher is not enough to pay for the entire order, the customer will cover the difference with one of the common payment methods.

 

6.5. The campaign voucher will not be refunded if the customer returns the goods paid for in full or in part with the campaign voucher to the seller within the scope of his statutory right of withdrawal.

 

6.6. The value of the goods must be at least equal to the value of the campaign voucher. Remaining credit will not be refunded. Campaign voucher credits are neither paid out in cash nor interest.

 

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7. Applicable law and place of jurisdiction

 

7.1. The present terms and conditions of the seller are subject to the law of the Federal Republic of Germany unless there are conflicting EU consumer rights. All sales contracts concluded are subject to the law of the Federal Republic of Germany to the exclusion of the UN Sales Convention (CISG).

 

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8. Alternative dispute resolution (EU dispute resolution)

 

8.1. The European Commission provides a platform for an online dispute resolution (ODR):

​The Strong Karate email address can be found in the legal disclosure section (Impressum).

 

8.2. The seller is neither willing nor obliged to take part in dispute settlement proceedings before a consumer arbitration board.